DUE TO AN UPDATE IN ONTARIO LAW, AS OF MONDAY MAY 19TH, 2020, ALL SALES INQUIRIES CAN NOW BE DONE IN PERSON AT OUR DEALERSHIP (INCLUDING TEST DRIVES) OR ONLINE AND/OR VIA PHONE. WE OFFER FULL ONLINE PURCHASING AND TOUCHLESS DELIVERY AS WELL. PLEASE CONTACT US AT SALES@DIRECTNISSAN.CA FOR MORE INFORMATION.

As we continue to navigate growing concerns around COVID-19 together, we want to remain transparent in our communications and keep you updated on recent developments and in turn, our deliberate response. At Direct Nissan, our first priority continues to be the health, safety and the wellbeing of our clients and staff.

For the health and safety of our team members and clients, while still offering essential services, our hours are now Monday to Friday 8am to 5pm for Service, 9am to 7pm for Sales and Saturday 8am to 1pm for Service and 9am to 5pm for Sales until further notice.

We are proactively following the lead of Public Health authorities, including The Ministry of Health and the Region of Peel. We are committed to doing our part to ensure our staff is adequately informed about the current status of COVID-19 and how it impacts Direct Nissan. We are taking appropriate safety measures and have existing plans in place to ensure it stays that way. You may notice some changes as we implement additional safety measures and best practices that we will be following at all times:

  • As with all viruses, both staff and clients need to be diligent with the following:
  • wash your hands with warm soapy water for at least 20 seconds as often as possible
  • If hand washing is not available, please use a hand sanitizer or wipes that are at least 70 percent alcohol
  • Practice social distancing as much as possible
  • Avoid touching your hands to your face
  • Avoid shaking hands 
  • When possible try to stay at least 1 – 2 metres from others
  • Cough or sneeze into your elbow and if you see someone else coughing or sneezing and not using this technique very kindly ask them to adopt this practice
  • If you are coughing or sneezing, have a cold or flu, please stay home
  • If we see someone that may be sick and coughing or sneezing, we will ask them to move away from others and assist them separately

Should there be an expansion of COVID-19 in our community we will continue taking the next steps as provided by the appropriate health authorities. We will keep you well informed as we adapt to this fluid situation and are committed to leading with care and making fact-based decisions by relying on health experts to support our actions.

At times like these we are often forced to think inward out of fear and panic.

We are mindful of the challenges around COVID-19 and we will adapt our protocols regularly around the needs of our clients. We will continue to inform you of any changes as we closely monitor the situation.